This is the privacy policy for Pescod Square (www.pescod-square.com). We are committed to safeguarding your privacy, so please read this policy to understand how the information we hold about you will be treated on our website.
If you have any questions in relation to this policy, please email info@pescodsquare.com with the subject header “data protection query”.
We do occasionally update this policy so you should return to this page and read it through again from time to time.
“Personal data” is information about you from which we can identify you (either on its own, or by piecing it together with other information). Personal data does not include aggregated data where you cannot be identified (e.g. statistics about usage in general or in categories).
We may, from time, collect your personal data in ways other than those set out in this policy, where we do so, we will provide you with relevant privacy notices at the appropriate time. This privacy policy supplements the other notices and is not intended to override them.
The types of personal data we collect about you are:
Contact data
Information provided when you interact with us directly through the site including when registering with us, or participating in promotions and competitions, or completing customer surveys – this may include your title, name, postal address, email address, telephone number(s), and information about your use of our Centre.
Preferences & Profile data
Information about your preferences, including content you like, dislike, click on or share with others;
Information provided when you interact with us directly (e.g. telephoning, writing or emailing us, buying services from us, participating in promotions and competitions);
Data collected when you interact with us or otherwise make accessible via third parties.
Technical / Usage data
Information about your use of the website. Some of this information may be automatically collected, such as your Internet Protocol (IP) address, unique device identifier, browser type, browser language and access times;
We will ensure that in all circumstances, the personal data we hold about you will be adequate to fulfil the purpose for which it was collected, relevant, and not excessive.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you, where necessary or appropriate, and we will explain the legal basis which allows us to do so.
Please note that we will process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected (including for the period of any contract/agreement we have with you, and for a period of time after in the event of any potential issue), unless we are required by law to retain your personal data for a longer period (e.g. where you make a rights request, and we maintain records to demonstrate how we comply with such requests).
We may use your personal data to:
Your personal data may be transferred outside of the UK and the European Economic Area (“EEA”). However, we have taken the steps outlined in section 4 below to protect the security of your personal data and comply with our legal obligations when transferring of your personal data to non-EEA countries by ensuring that adequate technological and legal measures are in place to permit such a transfer.
We may transfer your personal data outside of the EEA:
We currently transfer Personal data outside the EEA:
When you subscribe to our database via the sign-up option on our website, the personal data you supply is collected, stored and processed by Mailchimp, our email marketing provider. You can find out more about how they will store and process your data here; http://www.mailchimp.com/legal/privacy/
Mailchimp is based in the US.
We have a number of measures to keep your data safe and secure:
We may disclose your personal data to any of the following in any country within the EU, but only to the extent necessary to fulfil the purpose for which your data was collected:
We may also share information or statistics with third parties in an aggregated or anonymised form that does not directly identify you, e.g. we may share aggregated information about your interests and geographic preferences and/or location (if given) with advertisers and third party deal sites for marketing purposes.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law and subject to appropriate contractual terms. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
When you post in any profile, comments, forums and other interactive features of the site, or share personal data with individuals through the site or social media platforms, this personal data will be available to other users and in some cases may be publicly available outside of the site (e.g. on social media platforms).
If you interact with us on social media platforms, (for example, if you ‘Like’ our Facebook Page or post on our Facebook timeline, or if you follow us or mention us in a tweet on Twitter) we can interact with you and send you information via these platforms.
The personal data we have access to through social media platforms will depend on your personal settings on these platforms. We will have access to all public information on these platforms. We may also be able to access personal data that others share about you (because they control how that is shared, not you).
We may collect any data that is accessible to us or that you provide through social media platforms, including but not limited to your Facebook and/or Twitter profile picture, gender, and usernames. We will interact with you through social media platforms in accordance with each platform’s rules, but we are not responsible for how the platform owners collect and handle your data. We are not responsible for what third parties post on our social media accounts.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, as listed below, to:
If you wish to exercise any of the rights set out above, please email {insert email address for where data queries go to} with the subject header “data protection query” or write to the Data Protection Officer, {insert address for Data Protection Officer}.
When writing to us to obtain a copy of your personal data, please quote your name and address and provide brief details of the personal data of which you would like a copy of, or which you would like to be corrected, because this will help us to more easily locate your personal data.
What we may need from you when you exercise your legal rights
When exercising your legal rights above, we may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that requests are made by the individual themselves and that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request.
Fees and refusal to comply with requests
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive or excessive we may charge a reasonable fee and/or refuse to comply with your request.
Time limit to respond
We will respond to all legitimate requests within one month. If your request is particularly complex or you have made a number of requests and it is likely to take us longer than a month to respond, we will notify you of that and keep you updated on the progress.
Your right to make a complaint
In addition to your legal rights set out above, you also have the right to make a complaint at any time to your local data protection authority, (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html ). Information Commissioner’s Office (ICO) is the UK supervisory authority for data protection issues (www.ico.org.uk). We are committed to protecting your personal data and would appreciate the opportunity to address any concerns or complaints you may have before you approach the ICO so that we can remedy them. Any concerns or complaints should be raised with the Data Protection Officer in the first instance.
Automated decision-making
Automated decision-making takes place when an electronic system uses personal data to make a decision without human intervention. You have the right not to be subject to automated decisions that will create legal effects or have a similar significant impact on you, unless you have given us your consent, it is necessary for a contract between you and us or is otherwise permitted by law. You also have certain rights to challenge decisions made about you. We may carry out automated decision making in the course of providing some of our services.
You have the opportunity to opt-out of receiving marketing communications from us at any time. You can do this by clicking on the unsubscribe link on any communications from us, or by emailing info@pescodsquare.com with the subject header 'opt out'.
We take your online privacy very seriously, so if you need any assistance in unsubscribing to future communications, please contact us. We will promptly take action to ensure that you are “opted-out” from receiving any further mailing or other information. Although we will remove your name from our e-mail list as quickly as possible, there may be a period of time after you unsubscribe during which you may still receive e-mails from us. Additionally, in order to ensure you do not continue to receive correspondence from us, we may retain your Personal Data on a suspension list.
You may be able to access third party websites and apps from the sites. We are not responsible for the privacy policies and practices of other websites and apps. We recommend that you check the policy of each website and app and contact the operator of the website or publisher of the app if you have concerns or questions.